Contact Us

We’d love to hear from you.

Whether you have questions about your order, our products, or anything else — feel free to reach out.

Customer Support

For all customer service inquiries:

Email: support@soaqed.com
Response time: 24–48 business hours

Order Support

If your question is about an order, please include:

• Order number
• Full name used at checkout
• Brief description of the issue

This helps us resolve your request faster.

Working Hours

Monday – Friday
09:00 – 18:00 (EET)

We typically respond within 1–2 business days.

Socials 

Follow us for updates, skincare tips, and product drops:

Instagram: @soaqedskin
TikTok: @soaqedskin