Shipping policy

Shipping Policy

Last updated: June 2026

Thank you for shopping with soaqed. This Shipping Policy explains how we process, ship, and deliver your orders.

All orders are processed within 1–3 business days after payment confirmation.

During high-demand periods, processing may take slightly longer, but we always aim to ship as quickly as possible.

You will receive a confirmation email once your order has been shipped.

Estimated delivery times depend on your location:

Please note that these are estimated delivery times and may vary due to courier delays, customs processing, or peak seasons.

Shipping costs are calculated at checkout based on your location and order size.

We may offer free shipping promotions from time to time, which will be clearly displayed on the website.

Once your order has been shipped, you will receive a tracking number via email.

You can use this tracking number to follow your delivery status.

For international orders outside the EU, customs duties or import taxes may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in our product or shipping prices.

While we work with reliable shipping partners, delays can occasionally occur.

If your order is significantly delayed or appears lost, please contact us at:
support@soaqed.com

We will work with the shipping carrier to resolve the issue.

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you have any questions about shipping, please contact:

soaqed.
Email: support@soaqed.com